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CLIENT SERVICES

Customer Service

 

Shipping & Delivery

All our orders are delivered via UPS or FedEx Courier within 36hours of ordering if a product is in stock. If a custom order is needed, we can arrange for larger freight services to handle pallets and large boxes. Depending on your area, delivery times are between 5-10 business days. If you need a faster delivery time, you can contact us directly by email or calling 1-877-248-8641.

Privacy & Security

We take your privacy and the security of our transactions seriously. That is why we use Converge - Virtual Merchant to process our orders, also leaders in their field. For additional information on how we handle privacy online, view our Privacy Policy.

Returns & Replacements

We always try our best to satisfy all our clients. In the unlikely event that a customer chooses to return any AGT product,IT MUST BE WITHIN THE FIRST 30 DAYS OF THE DATE OF RECEIPT. ANY purchase over 30 days will not be accepted. Product returns will ONLY be accepted by our Shipping & Receiving Department if accompanied by a prior issued RMA# (Return Materials Authorization). Any product that is returned in unsaleable condition will be discarded and no refund for said product will be issued. Product that is accepted by our staff as saleable will be subject to a 35% re-stocking fee. For any claims please call 1-877-248-8641 to start the process. You'll need to quote your order number so have that available at the time of your call.

Ordering

You can order online as our "Guest" which will create an account for you at the time of purchasing one or more of our products. From that time on you can use your account to save time. You can also create an account here. We accept, Visa and Mastercard. Wire Transfers are preferrd for any large/custom orders.

All orders outside North America can ONLY be purchased via telephone and/or email.

Payment, Pricing & Promotions

All prices and terms are subject to change at any time. Its recommneded you recieve our AGT GLOWSTER Newsletter to stay up to date and take advantage of other special promotions we have throughout the year..

Viewing Orders

You can view your past and pending order by logging in to your account here. If you have any question. feel free to call or email at anytime.

Updating Account Information

Should your contact, billing or shipping information change, you can update your information by logging into your account with us. If you need to retieve a lost password you can do so here.

About us

Ambient Glow Technology is the world leader in high performance glow stone for concrete. Since developing the current industry-standard - AGT™ Commercial-Grade glow stone in 2010, Ambient Glow Technology remains on the cutting edge of glow stone manufacturing technology. We are proud to share our passion for the glow with our 150+ Exclusive AGT™ Master Dealers, active worldwide in over 38 countries on all 5 continents.

Glowing Testimonials

" I have tried other glow stones on the market such as glass glow stones and THEY JUST DON'T GLOW! AGT Glow Stones have the brightest and longest lasting glow on the planet! Don't waste your money or time on anything else! "

Shane M. - Illinois, USA

" If you are planning to put your glow stone in concrete - don't waste you money on glass glow stone like I did in the past... They only glow for an hour - MAX!!! The AGT glow stone I bought glows ALL NIGHT! The guys at AGT are super-experienced with the "

Todd K. - AB, Canada

" We have tried some other glow stone products on the market and they all pale in comparison to AGT. Your glow stones produce a 50%-75% greater glow intensity & duration than ANY other other glow marble and glow glass chips we have ever tested. "

Dr. Eugene Tssui, Architect, Author, CA., USA

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Contact Info

12-1064 Salk Road, Pickering, On.,
Canada, L1V1B5
N.Amer Toll Free : 1 877 248 8641
International : 011 905 250 9642
contact@ambientglowtechnology.com

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© 2015-2016 Ambient Glow Technology.. All Rights Reserved.

PASSING THE SAVINGS ON TO YOU…

We would like to take this opportunity to thank all past AGT™ clients for a record breaking 2016!

Our success last year has allowed us to purchase higher volumes of raw materials which decreased our overall cost of goods.

This savings is now being passed on to You… Happy Glow Shopping!!!

In Gratitude,
Your AGT™ Glow Team